Information We Collect

Information We Collect

We collect information that you provide directly to us when you create an account, use our services, or communicate with us. This includes:

• Account Information: Your name, email address, and password when you register for a Divhunt account.
• Payment Information: Billing address and payment method details processed securely through our third-party payment providers.
• Project Data: Websites, content, images, and other materials you create or upload using our platform.
• Communication Data: Messages, feedback, and support requests you send to us.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.

We also automatically collect certain technical information when you access our services, including your IP address, browser type, device information, and operating system.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our website builder platform and services.
• To process transactions and send related billing information.
• To send you technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and customer service requests.
• To monitor and analyze trends, usage, and activities in connection with our services.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities.
• To personalize and improve your experience on our platform.

Data Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with third-party companies that help us operate our platform, such as hosting providers, payment processors, and analytics services. These providers only have access to the information needed to perform their functions and are contractually obligated to protect your data.

Legal Requirements

We may disclose your information if required to do so by law or if we believe in good faith that such action is necessary to comply with a legal obligation, protect our rights, or ensure the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

Cookies & Tracking

We use cookies and similar tracking technologies to collect and track information about your activity on our platform. Cookies are small data files stored on your device that help us improve your experience.

• Essential Cookies: Required for the platform to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.
• Preference Cookies: Remember your settings and preferences for a better experience.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of our services.

Data Security

We take the security of your data seriously and implement industry-standard measures to protect it. These include:

• Encryption of data in transit using TLS/SSL protocols.
• Encryption of sensitive data at rest.
• Regular security audits and vulnerability assessments.
• Access controls and authentication mechanisms for our internal systems.
• Automated backups and disaster recovery procedures.

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards possible.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to certain legal exceptions.
• Portability: Request a copy of your data in a structured, machine-readable format.
• Objection: Object to the processing of your personal data for certain purposes.
• Restriction: Request that we restrict the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at privacy@divhunt.com. We will respond to your request within 30 days.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legal or legitimate business purposes.

Usage data and analytics information may be retained in an aggregated, anonymized form for longer periods to help us improve our platform.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please reach out to us:

• Email: privacy@divhunt.com
• Support: Visit our help center or reach out through the in-app chat
• Mail: Divhunt Inc., 123 Builder Street, San Francisco, CA 94102

We aim to respond to all inquiries within 5 business days.